Customer Support Line: 1-800-970-2337
Clinical Support 24 hrs/day, 7 days/week: Speak live with a Moog Clinical representative for pump questions, troubleshooting guidance & PLSS Support.
Customer Services M-F 8:30-5p (MTN): Call during business hours for product line questions, orders, complaints and RMA support.
Email Customer Support: firstname.lastname@example.org
Enroll in our free, comprehensive online training program and learn from any device or location at your own pace. A certificate of achievement is awarded to each trainee upon successful completion.
In-person training at your location is ideal for larger groups requiring several training classes. Our Clinical Specialist will work with your administrator to organize this hands-on training series.
Connect your team with our Clinical Specialist via live-stream video. We customize this ideal small-group training to meet the needs of your healthcare organization.
Frequently Asked Questions
Where can I order a pump or supplies?
To order products or supplies, contact your local Moog sales representative or call
Can I use my own homemade, blenderized food in the EnteraLite® Infinity® pump?
Use only commercially-prepared feeding solutions formulated for pumps prescribed by a health care professional. Do not use homemade feeding solutions in the EnteraLite® Infinity® pump.
EnteraLite® Infinity® Material
Infinity® Orange® Material
Case Study - Active 2 Year Old Thrives Using Next Generation Portable Pump (pdf)
Case Study - EnteraLite® Infinity® Helps Combat Metabolic Hypoglycemia and Other Comorbidities Associated with Glycogen Storage (pdf)
Case Study - Non-Ambulatory Patient Experiences Better Outcome with NewGeneration Portable Pump (pdf)
NOTICE - Using Infinity Enteral Feeding Pumps with Extension Tubing (pdf)